General terms and conditions

General

The costumer acknowledges and agrees with the general terms and conditions without reserve. 
Those conditions are applicable for any and every transactions made between L0ounix-art and the buyer.

Orders

L0ounix-art will meet all demands within the available stocks and time given to create personalized items/commissions
If an article you wish to buy is out of stock, please e-mail me at : [email protected]
As soon as the demand is received, I will get it ready and dispatched as soon as possible. Please allow more time for personalized paintings as well as commissions.
L0ounix-art cannot be made responsible if an article cannot be shipped/made to order. 
If an article is not in stock anymore but is still listed as available on the website, l0ounix-art will refund you. 
L0ounix-art cannot be made responsible if the costumer gave wrong or inaccurate information for shipping, payments or personalized items. 
Every order must be paid in advance. .

Personalized orders/commissions

Every personalized orders as well as commissions, once paid, cannot be refunded nor returned.

Prices

All the prices are given in Swiss francs, tva included, without shipping fee nor taxes ( for example if you pay with paypal, the tax will be added afterwards) 

Promotions and coupons

Promotions and coupons cannot are not cumulative. If there is an article already on sales, you cannot use a coupon code. 
If, by any mistake, you were able to use a coupon on a sale item, l0ounix-art can correct the price and send you a new invoice. 

Coupon code won't work on the sailing boat/sailor animals collection.

Shipping

You can find all the shipping info here 

Refunds and returns

It is possible to ask for a refund and return in a within 2 days after receiving the order.
Please e-mail me before returning your order because i have to validate your demand. Return fees will be on l0ounix-art's charge. 

L0ounix-art can refuse a demand if the item has been used inappropriately ( ex: non waterproof sticker used outside ) 

If the order has already been shipped and you decide to cancel your order, please e-mail me. The shipping fee will be at your charge.

Cancellation

Outside of personalized items and commission, and as long as the order hasn't been dispatched, l0ounix-art will provide a full refund. 

Warranty

All the products, except commissions and personalized orders, can be returned and exchanged during 2 days after the ordered arrived, if the product is showing defects.
Are not included : normal wear of the item, inappropriate use, wear due to accidents, neglect, or any kind of  modification made by someone outside of l0ounix-art. 
Please, remember to protect watercolor painting from weather conditions as well as direct sunlight to protect the vibrancy of the colors.

Copyright 

The artworks, logos, texts and other contents of this website are protected by copyright laws.

Any kind of non authorized use of any content will be considered a fraud and will be punishable. 

The user agrees to use  the content exclusively for a private use. Using those for selling purposes is strictly forbidden. 

Personal data

L0ounix-art ensures you that your personal data will not be used by any third party.